Terms and Conditions

Terms and conditions of the website www.kamp-jezersko.si are drawn up in accordance with the Electronic Commerce Market Act (ZEPT), the Consumer Protection Act (ZVPot-1), the Obligations Code (OZ), and the Personal Data Protection Act (ZVOP-2).

Please read the General Terms and Conditions carefully before using the website.

The General Terms and Conditions govern the operation of the website, the rights and obligations of the user, and the business relationship between the provider and the customer. The user is bound by the General Terms and Conditions that are valid at the moment of placing an online order. By confirming the order, the user acknowledges that they are familiar with the General Terms and Conditions of Business, personal data protection, and the legal notice.

The website is operated by Jurij Rebolj s.p. (hereinafter: the provider), Zgornje Jezersko 124, 4206 Zgornje Jezersko, who is the owner of the website kamp-jezersko.si and the provider of e-commerce services.

The website is accessible every day, 24 hours a day. For various technical reasons, transactions via the website or even access to the site may sometimes be unavailable. Therefore, the provider reserves the right to limit or completely suspend access to the website for a fixed or indefinite period. The provider assumes no responsibility for the website being unavailable due to lack of user knowledge, any consequences of website misuse, service outages due to network failure, power outages, or other technical disruptions that may temporarily, or for a longer period, hinder use.

1. PRICES

Tourist tax

The accommodation prices on our website do not include the tourist tax. The tourist tax is charged and paid upon arrival at the accommodation. The amount of the tourist tax is:
  • Adults: EUR 2.00 per person per night
  • Children (from 7 to 18 years): EUR 1.00 per person per night
  • Children (up to 7 years): free of charge

2. WEBSITE SECURITY

The online store uses appropriate technological and organizational measures to protect the transmission and storage of personal data, orders, and payments.

3. PERSONAL DATA PROTECTION

The provider undertakes to protect all users’ personal data in accordance with the provisions of the Personal Data Protection Act (ZVOP-2) and the EU General Data Protection Regulation (GDPR). All personal data of the website user are confidential and will not, under any circumstances, be disclosed to unauthorized persons.

Most pages of the online store can be visited without disclosing your personal information, such as your name, address, and email address. Nevertheless, certain information is obtained automatically through the use of cookies and web beacons (»pixel tags«), which are standard tools in the web industry. The use of cookies and web beacons makes it possible to recognize an individual IP address, the type of browser used by the website visitor, and the visitor’s general online activity.

To make a purchase in our online store, the collection of some of your personal data is required. The data you provide will not be shared with third parties, except for the purpose of validating the purchase and delivering the products. The provider implements all necessary measures to protect the confidentiality of personal data in accordance with ZVOP-2 and the GDPR.

By purchasing on the website kamp-jezersko.si, you expressly agree that the personal data you provide when placing an order (name, surname, address, email address, telephone) are stored and used exclusively for the purpose of fulfilling the order, and that your email address may be used for direct marketing of our identical or similar products or services to those you purchased in the online store. On your first visit, you can refuse cookies that load your data in the browser. If you agree to their use, you confirm that you have read these General Terms and Conditions of Business and that you consent to the collection and use of personal data.

4. DISCLAIMER

The provider is not responsible for the use of the website or for any damage caused by the use of the content available there. The provider makes every effort to ensure the timeliness and accuracy of the information published on its pages. However, the characteristics of products, delivery times, or prices may change so quickly that the provider is unable to update the data on the website in time. In such cases, the provider will inform the customer of the changes and enable them to withdraw from the order or replace the ordered product.

Although the provider strives to ensure accurate image representations of products for sale, all images should be understood as symbolic and therefore do not guarantee product characteristics.

5. LEGAL NOTICE

The website kamp-jezersko.si is owned by the company Jurij Rebolj s.p., Zgornje Jezersko 124, 4206 Zgornje Jezersko, which also operates the website. The content published on the website is the property of the provider and may not be used without its explicit permission.

Occasionally, we may be unable to ensure the complete accuracy and reliability of all published information. We will take all warnings seriously and immediately correct any published information.

We do not accept responsibility for any consequences arising from the use of information published on this website or from temporary unavailability of the website and thus the online store.

We reserve the right to make daily changes to the content, to pricing errors, and to textual errors. By using the online store, the customer confirms that they accept the described terms and agree with them.

6. COMPLAINTS AND DISPUTES

Any disputes shall be resolved amicably. If an amicable agreement cannot be reached, disputes shall be resolved by the competent court in Ljubljana.

The provider complies with the applicable consumer protection legislation, the law of obligations, and other regulations governing the offering of goods and services via the World Wide Web. The provider endeavors, to the best of its ability, to fulfill its duty to establish an effective complaint-handling system and to designate a person whom the customer can contact by telephone or by email in case of difficulties. A complaint can be submitted via email to info@kamp-jezersko.si, by post to Jurij Rebolj s.p., Zgornje Jezersko 124, 4206 Zgornje Jezersko, or in person at the provider’s address.

The provider will confirm receipt of the complaint within eight working days and will inform the website user how long it will take to process it, keeping them informed of the progress throughout the procedure.

The provider is aware that a key characteristic of consumer disputes—at least as regards judicial resolution—is the disproportion between the economic value of the claim and the costs incurred in resolving the dispute. This is also the main obstacle preventing the consumer from initiating court proceedings. Therefore, the provider seeks, to the best of its ability, to resolve any disputes amicably.

7. WEBSITE OPERATOR

The operator of the website kamp-jezersko.si is Jurij Rebolj s.p., Zgornje Jezersko 124, 4206 Zgornje Jezersko.

OPERATOR DETAILS

Company name:  Jurij Rebolj s.p.
Address: Zgornje Jezersko 124, 4206 Zgornje Jezersko
Company registration number: 9890513000
VAT ID:  SI67566766
VAT liable: YES
Email:  info@kamp-jezersko.si
Bank account:  IBAN SI56 2900 0005 4107 330

By using the website, you consent to the use of cookies in accordance with our privacy policy.

SETTINGS